Terms & Conditions

GENERAL TERMS & CONDITIONS:

All rates are quoted and payable in ZAR (South African RAND).

All rates are quoted per person, per night and include 15% VAT.

All rates include accommodation and full English Breakfast but exclude a 1% Tourism Levy.

The Sands@St Francis reserves the right to amend rates should there be an increase in VAT or any other statutory levies payable by the hotel.

CHILDREN POLICY:

By Prior arrangement

Subject to availability

CHECK-IN AND CHECK-OUT TIMES:

Check-In time: 14h00
Check-Out time: 11h00

DEPOSIT / PAYMENT POLICY:

A 50% deposit is payable within 7 days of making the reservation

The balance is payable 30 days prior to arrival

If the reservation is made less than 30 days prior to arrival, 100% payment is payable within 2 days of making the reservation

GENERAL CANCELLATION POLICY

100% cancellation fee is payable if reservation is cancelled 30 days or less prior to arrival

PEAK SEASON (21 DEC – 10 JAN) Payment policy: 

A 100% deposit is payable within 72 hours of making the reservation 

PEAK SEASON CANCELLATION POLICY:

50% cancellation fee is payable if reservation is cancelled 60-31 days prior to arrival

100% cancellation fee is payable if reservation is cancelled 30 days or less prior to arrival

SOUTH AFRICAN DOMESTIC RATES–from 45%

Bookable 30 day prior to arrival – cannot be booked further in advance

Rates vary from season to season

Bookable online only with Promo Code - DOMESTIC

Subject to availability

Promotion open to SA Residents only – South African ID will be required upon check in or may be requested during the booking process.

Rate includes Breakfast & VAT

Cancellation policy as per above

BLACK FRIDAY PROMOTION

Deal bookable from 24 Nov 2023 - 27 Nov 2023

Subject to availability

Full prepayment is required at the time of booking

Non-refundable and non-transferable

Promotion open to South African Residents only

Unsuccessful payments will result in the reservation being cancelled

Rates include Breakfast and 15% VAT